Dave Rensin is a Google SRE Director and the founder of Customer Reliability Engineering (CRE) -- a team of SREs pointed outward at customer production systems. He also leads Global Network Capacity Planning for Google and previously led Global Support for Google Cloud. As a longtime startup veteran he has lived through an improbable number of ‘success disasters’ and pathologically weird failure modes. Ask him how to secure a handheld computer by accidentally writing software to make it catch fire, why a potato chip can is a terrible companion on a North Sea oil derrick, or about the time he told Steve Jobs that the iPhone was "destined to fail."

Session: What Is SRE And Why Every DevOps Professional Should Care