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Wednesday, October 17 • 4:00pm - 4:30pm
SRE Needs Agile ITSM

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SREs execute many processes in their daily work including Incident, Problem, Change and Service Level Management. However, the command and control approach to ITSM doesn't work for SRE's. This session speaks to an Agile approach to ITSM that supports SRE with "just enough" process.

Speakers
avatar for Jayne Groll

Jayne Groll

CEO, DevOps Institute
Jayne Groll is co-founder and CEO of the DevOps Institute (DOI). Her IT management career spans over 25 years of senior IT management roles across a wide range of industries. Her expertise spans multiple domains including DevOps, Agile, ITIL and Leadership. Jayne is a recognized... Read More →


Wednesday October 17, 2018 4:00pm - 4:30pm
Live, Online

Attendees (269)